Official: Google Confirms Map Reviews Owner Reply Bug

Feb 1, 2011 - 8:00 am 1 by
Filed Under Google Maps

This is not our first time covering the issues with Google Map reviews replies, we covered it twice before.

What is the issue? In August 2010 Google began allowing Google Place owners the ability to reply to reviews left on their Google Maps business page.

The issue is, those replies are not all showing up.

Google finally replied to the issue in a Google Places Help thread apologizing. They felt the issue was resolved but it was not. Stephan S. from Google said:

apologies for the slow response. We thought we had fixed this issue a while ago but it def seems we still have a bug here. We are looking into this but the bug seems to trigger only in some cases and we've so far not been able to reproduce it on our end.

It is sad to see it take so long for Google to admit or try to fix this. Mike Blumenthal tweeted:

It has been 82 days 20 hrs 22 min. since Google last publicly commented on their losing of business reviews- than a minute ago via Twitter for Mac

Anyway, I hope this is resolved shortly.

Forum discussion at Google Places Help.


Popular Categories

The Pulse of the search community


Search Video Recaps

Google AI Overviews, Ranking Volatility, Web Filter, Google Ads AI Summaries & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: May 20, 2024

May 20, 2024 - 4:00 pm
Google Search Engine Optimization

Google Working On Surfacing More Content That Comes From The Heart

May 20, 2024 - 7:51 am
Google Search Engine Optimization

Danny Sullivan: We Speak Directly To Engineers Working On Google Ranking Systems

May 20, 2024 - 7:41 am
Google Search Engine Optimization

Comments To Notes In Google Search?

May 20, 2024 - 7:31 am

Google Says Notes On Search Now Ends Soon

May 20, 2024 - 7:21 am
Bing Search

Bing Lets You Turn Off AI Responses But Google Doesn't Let You Turn Off AI Overviews

May 20, 2024 - 7:11 am
Previous Story: Google's Schmidt @ DLD11