Did Google Remove The Maps Review-Gating Policy?

Aug 30, 2022 - 7:51 am 0 by
Filed Under Google Maps

Google Maps Reviews

Chris Silver Smith noticed how Google has updated its Google Maps contributed content policy and removed a line that prohibited review-gating. The line that was removed was "don't discourage or prohibit negative reviews or selectively solicit positive reviews from customers."

Chris posted on Twitter saying "It appears Google has removed its policy that specifically banned review-gating. Compare the Dec '21 copy of the policy (right) with current (left)." Here share this screenshot of the policies:

Mike Blumenthal did explain that some policies were moved, but this was left out:

So I asked Google about this and Google explained the fake engagement policy does write "Contributions to Google Maps should reflect a genuine experience at a place or business. Fake engagement is not allowed and will be removed."

The policy notes that this includes:

  • Paying, incentivizing or encouraging the posting of content that does not represent a genuine experience.
  • Content that is not based on a real experience and does not accurately represent the location or product in question.
  • Content that has been incentivized by a business in exchange for discounts, free goods and/or services.
  • Content that has been posted by a competitor to undermine a business or product’s reputation.
  • Content that has been posted from multiple accounts to manipulate a place’s rating.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google AI Overviews, Ranking Volatility, Web Filter, Google Ads AI Summaries & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: May 17, 2024

May 17, 2024 - 4:00 pm
Search Video Recaps

Search News Buzz Video Recap: Google AI Overviews, Ranking Volatility, Web Filter, Google Ads AI Summaries & More

May 17, 2024 - 8:01 am
Google Search Engine Optimization

Remove Your Content From Google's AI Overviews

May 17, 2024 - 7:51 am
Google Ads

Google Ads AI Summaries Live For Some Advertisers

May 17, 2024 - 7:41 am
Google Maps

Order with Google For Food Delivery Going Away End Of June

May 17, 2024 - 7:31 am
Google Search Engine Optimization

Two New Googlebots: GoogleOther-Image & GoogleOther-Video

May 17, 2024 - 7:21 am
Previous Story: Google Promotes Search Console Insights In Some Google Accounts