Google My Business Messaging Support Added To Desktop Interface

Feb 15, 2021 - 7:21 am 2 by
Filed Under Google Maps

Google Messaging

Google is rolling out to some businesses the ability to respond to Google My Business messaging through your desktop browser. Previously you were only able to manage it from your mobile phone and before that, through SMS.

This was not yet announced but I see it on my own Google My Business account, and so does Henry H who posted about it on Twitter. Here is my screen shot, you can click on it to enlarge:

click for full size

If you log in to Google My Business, click on your business and then you may see a "messages" menu item on the left navigation bar, that is where you can manage this. There is a new help document with how to use this and how to manage the messages.

I am happy this is now available for businesses to manage on a desktop browser. It can make it easier for customer support representatives to manage numerous messages at the same time in one single larger interface.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Gvolatility, Bing Generative Search, Reddit Blocks Bing, Sticky Cookies, AI Overview Ads & SearchGPT - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 26, 2024

Jul 26, 2024 - 10:00 am
Search Video Recaps

Google Volatility, Bing Generative Search, Reddit Blocks Bing, Sticky Cookies, AI Overview Ads & SearchGPT

Jul 26, 2024 - 8:01 am
Google

Google Gemini Adds Related Content & Verification Links

Jul 26, 2024 - 7:51 am
Other Search Engines

SearchGPT - OpenAI's AI Search Tool

Jul 26, 2024 - 7:41 am
Search Engine Optimization

Google's John Mueller: Don't Use LLMs For SEO Advice

Jul 26, 2024 - 7:31 am
Google

Google Search With Related Images Carousel Below Image Box

Jul 26, 2024 - 7:21 am
Previous Story: Google Search Console Adds AMP Error Disallowed !important CSS Qualifier