Google My Business Messaging Support Added To Desktop Interface

Feb 15, 2021 - 7:21 am 2 by
Filed Under Google Maps

Google Messaging

Google is rolling out to some businesses the ability to respond to Google My Business messaging through your desktop browser. Previously you were only able to manage it from your mobile phone and before that, through SMS.

This was not yet announced but I see it on my own Google My Business account, and so does Henry H who posted about it on Twitter. Here is my screen shot, you can click on it to enlarge:

click for full size

If you log in to Google My Business, click on your business and then you may see a "messages" menu item on the left navigation bar, that is where you can manage this. There is a new help document with how to use this and how to manage the messages.

I am happy this is now available for businesses to manage on a desktop browser. It can make it easier for customer support representatives to manage numerous messages at the same time in one single larger interface.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: June 16, 2025

Jun 16, 2025 - 10:00 am
Google

Google Search Tests Audio Overview

Jun 16, 2025 - 7:51 am
Google Ads

Google Merchant Center Updates Some User Interface Elements

Jun 16, 2025 - 7:41 am
Bing Search

Bing Tests Dropping Microsoft Name From Bing Search Box

Jun 16, 2025 - 7:31 am
Google Ads

Google Ads Tests New Charts Interface For Campaigns

Jun 16, 2025 - 7:21 am
Web Analytics

ChatGPT Updates To Improve Tracking In Analytics With More UTM Parameters

Jun 16, 2025 - 7:11 am
Previous Story: Google Search Console Adds AMP Error Disallowed !important CSS Qualifier