Many of those trying to access the Google AdWords Keyword Planner Tool this morning are being presented with an error that they cannot use the tool because they need to have one active campaign.
The error reads "to use Keyword Planner, you need to have at least one active campaign. If you have an active campaign and are still seeing this message, try reloading Keyword Planner in a few minutes." Here is a screen shot:
I am seeing dozens of complaints on Twitter. Google AdWords is replying to folks that they are looking into it.
Google said on Twitter:
I'll get in touch with our product team and will keep you posted on this.
@kellysmithoss I'll get in touch with our product team and will keep you posted on this. -Podd (2)
— Google AdWords (@adwords) September 13, 2016
In fact, it is the same response over and over again to all those complaining on Twitter to AdWords.
Of course, with the recent changes to the Keyword Planner people are very very nervous.
Forum discussion at Twitter.
