Google Business Profile Services Displays Incorrect Pricing (Sometimes Free)

Mar 20, 2023 - 7:31 am 1 by
Filed Under Google Maps

Google Pencil Wood

Google Business Profiles lets you see what business listings offer service-wise, they've been doing this for a while now, and now they seem to impact your local rankings. But what is new and scary is that Google is making up pricing for your services that are almost always incorrect and sometimes dangerous for that businesses.

Carrie Hill and Sukhjit S Matharu spotted this and posted a couple of examples, one from a client and one from some random business. In both cases, the pricing Google listed are incorrect. She said her client is not offering these services for free, despite what Google says. And her client's competitors are not offering bed bug inspection for only $1 and $100.

Here is what Sukhjit S Matharu shared on Twitter, saying "when looking into a client's services in their GBP, we noticed that some of the predefined services had a "free" label which we nor the client added."

click for full size

Here is what Carrie Hill shared on Twitter saying "Here's another where pricing is arbitrarily added in - not from the client... certainly not correct!"

click for full size

Joy Hawkins, a local SEO, also confirmed this is new.

I wonder if this is easy for the business to fix by going into their Google Business Profiles and editing their services. But I suspect most of these businesses have no clue Google added these prices to their services and it might lead to some bad reviews if a customer is charged or quoted more than what is listed in Google Search.

This reminds me when Google Local Service Ads estimated pricing, which upset many businesses.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google

Google Search App Stopped Working Last Night

Sep 15, 2024 - 8:05 am
Search Forum Recap

Daily Search Forum Recap: September 13, 2024

Sep 13, 2024 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Ranking Volatility, Apple Intelligence, Navboost, Ads, Bing & Local

Sep 13, 2024 - 8:01 am
Google Ads

Google Ads Introduces Confidential Matching

Sep 13, 2024 - 7:51 am
Google

Google Tests AI Overview With Small "More" Link

Sep 13, 2024 - 7:41 am
Google Ads

Complaints On Google Ads Search Partners Network Fraud

Sep 13, 2024 - 7:31 am
Previous Story: Google Search Explore Highlighting Snippet Text In Blues & Browns