Confirmed Google Ads Outage Causing Billing Confusion

Sep 24, 2021 - 7:31 am 0 by
Filed Under Google Ads

Google Ads Glitch

Google confirmed there was an "account outage issue" that resulted in some ads to stop serving for a period of time in the afternoon of September 22nd. This caused a bunch of advertisers to be confused when they reviewed their stats and billing reports.

Yesterday, Kirk Williams asked on Twitter "Did anyone else see an odd billing glitch yesterday evening in Google Ads? Only saw a few others talk about it, only some accounts impacted. Ads dropped and then came back with a vengeance after what I imagine was a fix implemented." Many replied that they did see this.

Ginny Marvin from Google shortly after confirmed there was an issue on Twitter, she said "There was an account outage issue in the afternoon (PST) of 22nd September, which caused some ads to stop serving temporarily. The issue has been resolved and no action is required."

Here are some of the complaints about the issue:

You can see more complaints on this on Twitter.

So you are not alone if you saw this issue.

Forum discussion at Twitter.


Popular Categories

The Pulse of the search community


Search Video Recaps

Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: June 12, 2024

Jun 12, 2024 - 10:00 am
Google Search Engine Optimization

I Interviewed Elizabeth Tucker, Googler Responsible For The March Core Update

Jun 12, 2024 - 7:51 am

Google Adds Return Policy Structured Data Support To Organization Level

Jun 12, 2024 - 7:41 am
Google Maps

Google Maps Tests QR Codes On Business Profiles

Jun 12, 2024 - 7:31 am
Google Ads

Google Ads Adding New Optional Verification This Month

Jun 12, 2024 - 7:21 am

Google Tests Shaded Site Name & Favicon For Search Results

Jun 12, 2024 - 7:11 am
Previous Story: Bing Image Search Upgrade With V3 Of Aesthetic Model