Some Users Having Issues With Google's Keyword Tool

Oct 14, 2009 - 8:41 am 0 by
Filed Under Google Ads

I am seeing several reports from two forum threads, including Google AdWords Help and WebmasterWorld that some users are having time out or session issues with using the Google Keyword Tool within the AdWords interface.

One person said that the new beta keyword tool is fine, while the other one said only the new keyword tool is having issues. It seems to me to be a cookie or caching issue with these folks browsers. Maybe Google did make a slight change that is impacting older browsers or maybe something went wrong on these user's browsers. I am not sure, but I know it is working for me.

Google AdWords representative, Bindu said:

I'd strongly recommend you upgrade to the latest version of your browser and/or clear cache and cookies.

The error some of these users are getting is:

Your session has expired. Please return to the AdWords homepage and login again.

Here are instructions on clearing cookies and instructions.

Forum discussion at Google AdWords Help.


Popular Categories

The Pulse of the search community


Search Video Recaps

Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: May 24, 2024

May 24, 2024 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Ranking Volatility, Ads In Google AI Overviews, Sundar Pichai Interview, Heartfelt Helpful Content & More Ad News

May 24, 2024 - 8:01 am
Google Search Engine Optimization

Google: The Site Reputation Abuse Policy Enforcement Not Yet Algorithmic

May 24, 2024 - 7:51 am
Google Search Engine Optimization

Google Search Can Now Index Electronic Publication (EPUB)

May 24, 2024 - 7:41 am

Directory Of Embarrassing Google AI Overviews

May 24, 2024 - 7:31 am
Web Analytics

Google Analytics Real-Time Reports Adds Users In Last 5 Minutes

May 24, 2024 - 7:21 am
Previous Story: Fetch As Googlebot Shows Only 100Kb But Real Googlebot Gets More