SMS Messaging Support Returns To Google Business Profiles?

Mar 18, 2022 - 7:21 am 1 by
Filed Under Google Maps

Google Messaging

When Google first launched messaging within Google Business Profiles (formerly Google My Business), it was done through SMS, text messaging. Then Google removed the SMS portion and just added it to both the mobile app and the web interface. Now, Google might be bringing it back as SMS messaging.

Local SEO, Jeffrey Magner, posted on Twitter a screenshot of Google Business Profiles asking you to turn on SMS alerts for messages. It says "you can now get SMS alerts when customers message your business through chat." All you need to do is add your phone number to try it out, it says.

Here is that screenshot:

click for full size

I did not see this myself, so I am wondering if this is a test, if this is rolling out slowly or something else.

I will point out that the new merchant center messaging pilot is done through SMS.

Hat tip to Saijo George for spotting this.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google

Google AI Mode Comes To Circle to Search and Lens

Jul 10, 2025 - 7:11 am
Search Forum Recap

Daily Search Forum Recap: July 9, 2025

Jul 9, 2025 - 10:00 am
Google Search Engine Optimization

Google: Order Of Disavow Link File Does Not Matter

Jul 9, 2025 - 7:51 am
Google Search Engine Optimization

Be Careful With Google When Publishing AI Content

Jul 9, 2025 - 7:41 am
Google Ads

Google Ads Defends Hidden Search Terms As Solely Privacy Driven

Jul 9, 2025 - 7:31 am
Google Search Engine Optimization

New Google Search Console Discussion Forum Search Appearance Filter

Jul 9, 2025 - 7:21 am
Previous Story: Google Tests On These Lists In Local Listing