New Google My Business Messaging Read Receipts Setting

Nov 1, 2021 - 7:41 am 0 by
Filed Under Google Maps

Google Messaging

Google has added a read receipts setting to the Google My Business messaging platform. Now you can decide to show your customers who are messaging you via Google Maps and Search if you read their message or not through read receipts.

There is a new help document on this over here that says "after a recipient opens a new message, the sender gets a “Read” status under the message. This status appears for whoever sent the message in a conversation, either you or your customer. If you have messaging turned on, read receipts will automatically turn on. You can turn read receipts on or off in Google My Business." Thanks to Stefan Somborac for spotting this and posting it on Twitter.

To turn it on or off on your computer, sign in to Google My Business.

  • Click Messages and then Settings Settings.
  • If you have multiple profiles, open the one you want to manage.
  • Turn on or off Read receipts.

Here is a screenshot of this setting:

Google My Business Messaging Read Receipts Setting

It seems to be off by default, I do wonder, how many of you will turn read receipts on?

Forum discussion at Twitter.


Popular Categories

The Pulse of the search community


Search Video Recaps

Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: May 24, 2024

May 24, 2024 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Ranking Volatility, Ads In Google AI Overviews, Sundar Pichai Interview, Heartfelt Helpful Content & More Ad News

May 24, 2024 - 8:01 am
Google Search Engine Optimization

Google: The Site Reputation Abuse Policy Enforcement Not Yet Algorithmic

May 24, 2024 - 7:51 am
Google Search Engine Optimization

Google Search Can Now Index Electronic Publication (EPUB)

May 24, 2024 - 7:41 am

Directory Of Embarrassing Google AI Overviews

May 24, 2024 - 7:31 am
Web Analytics

Google Analytics Real-Time Reports Adds Users In Last 5 Minutes

May 24, 2024 - 7:21 am
Previous Story: Google Kills Ranking For Google Doodles With Behind The Doodle Box