Google's John Mueller: Sure, DM Me For Private Support

Aug 24, 2017 - 8:17 am 6 by

Google One On One

A couple days ago I wrote how Gary Illyes from Google doesn't do private webmaster support and then this morning, John Mueller from Google basically said the complete opposite.

Here is John's tweet:

Here is Gary's tweet:

The questions are a bit different but either way, close enough.

Like I said last time, Google explained why webmaster customer service doesn't scale but Google has offered one on one support in the past, but it is rare.

Of course, we have the frequent Google hangouts where people can ask John or other Googler's direct one on one questions about their own web sites. They can meet Googlers at events or conferences. But a help desk or phone number or email you can send questions to, that doesn't really happen.

Maybe you can all just DM John Mueller your questions? I am sure he will like that.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google Core Update Rumbling, Manual Actions FAQs, Core Web Vitals Updates, AI, Bing, Ads & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: March 18, 2024

Mar 18, 2024 - 4:00 pm
Google Updates

Google Urges Patience As The March 2024 Core Update Continues To Rollout

Mar 18, 2024 - 7:51 am
Google

Official: Google Replaces Perspective Filter With Forums Filter

Mar 18, 2024 - 7:41 am
Google Maps

Google Business Profiles Now Offers Additional Review After Appeal Is Denied

Mar 18, 2024 - 7:31 am
Google Maps

EU Searchers Complaining About Google Maps Features Changes Related To DMA

Mar 18, 2024 - 7:21 am
Google

Google Showing Fewer Sitelinks Within Search

Mar 18, 2024 - 7:11 am
Previous Story: Google AdWords Searches Card Helps Spot Search Trends