Google Maps Bug With Business Reviews Disappearing

Jul 8, 2019 - 7:36 am 5 by
Filed Under Google Maps

Disappear Google

In the past week or so, many local SEOs have been complaining that reviews on local listings in Google are disappearing. Some businesses are noticing a review or two disappear while others are noticing all their reviews just vanish from Google.

Some are saying it is tied to the launch of short names and removing your short name will bring back the reviews but I am not sure if that is correct.

Joy Hawkins wrote in the Local Search Forums:

I wanted to let you guys know about a current trending issue that is causing people to lose reviews on Google. We've seen many reports of businesses losing reviews each day recently. Sterling Sky (my company) lost one as well as many of our clients. Google is aware of the issue and I'm currently waiting for them to confirm if you need to contact GMB support to have this fixed or if they are able to fix it for everyone all at once. I'll keep this thread updated when I hear back.

Joy added "A user on the Google My Business forum deleted his short name inside GMB and the reviews came back. You might want to consider giving that a try."

I am just not sure if that is related or not - Google My Business is and had been very glitchy recently.

Anyway, I have not seen progress with this issue but we know the Google My Business team is delayed with handling support requests.

Forum discussion at Local Search Forums.


Popular Categories

The Pulse of the search community


Search Video Recaps

Google Core Update Coming, Ranking Volatility, Bye Search Notes, AI Overviews, Ads & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 19, 2024

Jul 19, 2024 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Core Update Coming, Ranking Volatility, Bye Search Notes, AI Overviews, Ads & More

Jul 19, 2024 - 8:01 am
Google Search Engine Optimization

Billions Of Google URLs Will No Longer Work

Jul 19, 2024 - 7:51 am
Google Search Engine Optimization

Google: ccTLDs & Language Do Help You Rank A Little Better In Local Country Region

Jul 19, 2024 - 7:41 am
Google Search Engine Optimization

Google's On Knowing If Your SEO Team Is Doing Their Job

Jul 19, 2024 - 7:31 am
Google Ads

Google Merchant Center Next Gains Support For Supplemental Feeds

Jul 19, 2024 - 7:21 am
Previous Story: Dual Google Business Related Carousel