Some Businesses With Temporarily Closed Status On Google My Business Cannot Change It

Jun 10, 2020 - 7:41 am 2 by
Filed Under Google Maps

Google Closed Issue

At the beginning of this COVID-19 pandemic, the Google My Business team added a new option for temporarily closed. But it seems like some businesses are not currently or temporarily closed and cannot change the status to open in Google.

The interesting thing is that Danny Sullivan of Google said this is not a widespread issue. He said "I've checked, and we don't see that this is a widespread issues. Businesses should be able to mark they're open, and that should stay. I passed this example on. If there are others, people can reply here or post in the forum, and I'll pass those on."

Here are those tweets:

The local SEO community seems to think this is a pretty widespread issue:

I scanned through the Google My Business forums and didn't find a ton of complaints, but I did find four larger threads with these complaints since March. So it does seem to be an issue, and some are really unable to mark themselves as being open despite trying. Here are those threads; one, two, three and fur but I suspect there are many more.

Is this a real issue or not?

Forum discussion at Twitter.

Update: June 18th, I got an email that this is happening again. See the screen shot below, there is no way to open this business that is marked as closed:

Gmb Glitch

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: March 27, 2024

Mar 27, 2024 - 4:00 pm
Google Ads

Google Local Service Ads Sends Email Asking You To Upload Photos

Mar 27, 2024 - 7:51 am
Google Maps

European Hotels Can Remove Pricing Information From Google Hotel Search

Mar 27, 2024 - 7:41 am
Google Search Engine Optimization

SEOs, Please Don't Remove Contact Us & About Us Pages

Mar 27, 2024 - 7:31 am
Misc Google

Google Search Developer Docs Gain AI Generated Help Features

Mar 27, 2024 - 7:21 am
Google Maps

Google Local Reviews Reactions Notice

Mar 27, 2024 - 7:11 am
Previous Story: Preventing Google's Featured Snippet Scroll Won't Lead To Snippet Removal