Google Business Profile Bug: Your Business Is Not Visible To Customers

Mar 16, 2023 - 7:21 am 0 by
Filed Under Google Maps

Google Door Hidden

Google may have a bug, it is a confirmed bug according to some local SEOs, where a bunch of businesses are seeing a notice in Google Search that "your business is not visible to customers" in Google Search or Google Maps. While Google is telling you that your business is not visible on Google, it is actually not true, the businesses are visible - this notice is a bug and is probably freaking a lot of people out.

This notice is showing up in the new Google Business Profile editor screen within Google Search.

Here is a screenshot from Garrison Agency on Twitter but there are tons of complaints in the Google Business Profile Forums - tons - too many for me to list:

Google Your Business Not Visible To Customers

Here is another image from the forum of this:

click for full size

Krystal Taing and Ben Fisher, local SEOs, who are product experts, said this is a confirmed bug and there is no ETA for a fix:

Krystal also wrote in the forums, "This is likely a current bug that Google is already aware of and investigating. At the moment, no action is needed, I will provide an update as soon as we hear back from Google!"

So if you see this for your business listing, you are not alone.

Yes, Google has really confirmed this is a bug, see here:

Forum discussion at Twitter and tons on Google Business Profile Forums and Local Search Forum.

Update: At noon, this started to work again:

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 4, 2025

Jul 4, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google June 2025 Core Update, Search Volatility, Insights Report, Ads & More

Jul 4, 2025 - 8:01 am
Bing Search

Bing Search Tests Zoomable & Sticky Related Searches

Jul 4, 2025 - 7:51 am
Google

Google AI Mode Can Respond In Non-English Languages

Jul 4, 2025 - 7:41 am
Bing Search

Bing Tests Local Place Listings In Green

Jul 4, 2025 - 7:31 am
Google Ads

Google Merchant Center Gains Automatic Shipping Updates

Jul 4, 2025 - 7:21 am
Previous Story: Microsoft Advertising Broad Match Modifier Now Use Broad Match Instead Of Phrase Match On Bing