Google Business Profile Bug: Your Business Is Not Visible To Customers

Mar 16, 2023 - 7:21 am 0 by
Filed Under Google Maps

Google Door Hidden

Google may have a bug, it is a confirmed bug according to some local SEOs, where a bunch of businesses are seeing a notice in Google Search that "your business is not visible to customers" in Google Search or Google Maps. While Google is telling you that your business is not visible on Google, it is actually not true, the businesses are visible - this notice is a bug and is probably freaking a lot of people out.

This notice is showing up in the new Google Business Profile editor screen within Google Search.

Here is a screenshot from Garrison Agency on Twitter but there are tons of complaints in the Google Business Profile Forums - tons - too many for me to list:

Google Your Business Not Visible To Customers

Here is another image from the forum of this:

click for full size

Krystal Taing and Ben Fisher, local SEOs, who are product experts, said this is a confirmed bug and there is no ETA for a fix:

Krystal also wrote in the forums, "This is likely a current bug that Google is already aware of and investigating. At the moment, no action is needed, I will provide an update as soon as we hear back from Google!"

So if you see this for your business listing, you are not alone.

Yes, Google has really confirmed this is a bug, see here:

Forum discussion at Twitter and tons on Google Business Profile Forums and Local Search Forum.

Update: At noon, this started to work again:

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google Core Update Rumbling, Manual Actions FAQs, Core Web Vitals Updates, AI, Bing, Ads & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: March 18, 2024

Mar 18, 2024 - 4:00 pm
Google Updates

Google Urges Patience As The March 2024 Core Update Continues To Rollout

Mar 18, 2024 - 7:51 am
Google

Official: Google Replaces Perspective Filter With Forums Filter

Mar 18, 2024 - 7:41 am
Google Maps

Google Business Profiles Now Offers Additional Review After Appeal Is Denied

Mar 18, 2024 - 7:31 am
Google Maps

EU Searchers Complaining About Google Maps Features Changes Related To DMA

Mar 18, 2024 - 7:21 am
Google

Google Showing Fewer Sitelinks Within Search

Mar 18, 2024 - 7:11 am
Previous Story: Microsoft Advertising Broad Match Modifier Now Use Broad Match Instead Of Phrase Match On Bing