This was his question:
we are a file hosting site which focuses on community - people have profiles, they upload content, etc. Due to big traffic, we have a lot of spammers on our site, which we actively fight against, but something always slips through - it's an ongoing fight for years.
Recently I noticed some of our users got deindexed, and rightfully so as they were spammers, but we have been notified that our site is Pure Spam. What I'm wondering about is why were they not categorized as User-Generated Spam. Guidelines for Pure Spam state, that we should fix the content and then make a reconsideration request. Normally we would simply remove those spammy users - should we do that as usual and then make a reconsideration request? Any other ideas?
I find it funny, somewhat, that he is complaining he got one penalty over another. Clearly, Google thinks the site is pure spam, not user generated content spam. I guess one is a lesser evil.
Forum discussion at Google Webmaster Help.