You guys know what I do, I follow the forum threads and love it when I see a Googler respond to threads.
Googlers in forums are generally very patient and overly nice. So when I see a harsh response from a Googler, I do laugh and think to myself, "good going." Especially when the Google response is not just logically right but ethically also.
A Google Places Help thread has one business owner upset that his Places listing on Google does not "comply with their terms."
Joel H., a Google representative said:
If you have a 2,500 mile "service area", you probably don't belong in local search.
This line was followed up by Vanessa, who is a "Community Manager" at Google, with a softer reply:
Only businesses that make in-person contact with customers qualify for a Google Places listing.
Anyway, had to share this thread because one, it might be useful and second it was fun.
Forum discussion at Google Places Help.
Image credit to ShutterStock for knockout image.