Google My Business Listings Drops Email Tooltip Feature - Bug or Feature?

Oct 24, 2019 - 8:21 am 1 — by
Filed Under Google Maps

google gold stars

When you saw a review from a "Google User" in your Google My Business listings, a local review from a user who has not set up a real Google account, you were able to hover your cursor over that name and it would show you an abridged version of the email address. It would show something like [email protected] and you would be able to use this to help clients or figure out who left that review.

According to the local SEOs in the Local Search Forums this went away a couple of weeks ago and was a very useful feature for local SEOs.

This is what a tooltip looks like by the way:

Tooltip

Ross Dunn said in the thread "As noted above, I consider this a significant loss despite how seemingly small it is. I hope it is restored."

It is unclear if Google intentionally removed it or if this is a bug.

Forum discussion at Local Search Forums.

Update: This should be fixed now.

 

Popular Categories

The Pulse of the search community

Google Search Volatility

More Details

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Updates

Final Phase Of Google September 2026 Spam Update Rollout Oct 4-6?

Oct 6, 2026 - 7:55 am
Google Maps

Updated Google Maps Policy: What Merchants Can't Post In Listings Or Posts

Oct 6, 2026 - 7:51 am
Google Search Engine Optimization

Google Search Generative AI Control Page Adds Top-Level Domain Details

Oct 6, 2026 - 7:41 am
Google Ads

Google Ads Call Extensions Includes Advertiser Name

Oct 6, 2026 - 7:31 am
Google Search Engine Optimization

Google Search Console Performance Report Multi-Select Country Filters

Oct 6, 2026 - 7:25 am
Google Search Engine Optimization

Google On Large Product Aggregator Websites

Oct 6, 2026 - 7:21 am
Previous Story: Google Change Of Address Tool: Merging Is Not Moving A Site