Google My Business Upgraded Its Inline Editing In Search & Maps

Aug 14, 2020 - 7:31 am 0 by
Filed Under Google Maps

Google My Business

Google announced that you can now edit your Google My Business listing directly from Google Search and Google Maps. Truth is, this is a feature Google kind of launched in 2017 but now Google improved the user interface and made some additional improvements.

Here is what it looks like now:

click for full size

This is what it looked like in 2017:

click for full size

I asked Greg Sterling, who wrote this up at Search Engine Land what changed and he got this statement from Google. Google told him "previously, merchants could update their Business Profile from Search but had to use Google My Business to access some of the other features. With these feature updates, we’re meeting merchants where they are and giving them the ability to view how their Business Profile appears to the public, update their presence, and connect with customers -- all in one place." Truth is, over the years, a lot of this you could update inline but here is what Google pointed out specifically is new or changed:

  • The ability to update your listing not just on Search, but also on the Google Maps app (um, this was available in iOS as well as Android)
  • A new Performance Page that lets merchants see their customer interactions directly in Search or Maps. (Previously merchants had to go to Google My Business to see this information.)
  • A simplified menu on Search and Maps, with 3 sections: Edit your profile, Promote your business, and connect with Customers
  • "Q&A" is now available in the main menu, giving merchants direct access to questions that customers have asked about their business. This feature also lets merchants post Frequently Asked Questions about their business themselves.
  • 2 new ways to easily access your Business Profile on Search: first, by searching for the name of the business (no need to include your business' address in your search), and secondly, by searching for "my business." On the Maps app, there is a new item in the Account Menu called "Your Business Profile" which brings you directly to your Business Profile.

Anyway, I asked Mike Blumenthal and Krystal Taing - local SEO experts and they said, it is not new but updated:

Forum discussion at Twitter.


Popular Categories

The Pulse of the search community


Search Video Recaps

Google Weekend Volatility, Google On Search Leak, Elizabeth Tucker Interview & Apple Intelligence - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles


Google Tests Floating Search Bar In Google Discover

Jun 21, 2024 - 7:21 am
Google Ads

Local Service Ads Coming To Google Maps On iOS

Jun 21, 2024 - 7:11 am

Google Search Bug: Not Indexing or Serving New Content

Jun 20, 2024 - 6:56 pm
Search Forum Recap

Daily Search Forum Recap: June 20, 2024

Jun 20, 2024 - 10:00 am
Google Search Engine Optimization

Google Warns On Using JavaScript For Structured Data

Jun 20, 2024 - 7:51 am

Most Google People Also Ask Responses Are Wikipedia

Jun 20, 2024 - 7:41 am
Previous Story: Google Explains That Canonicalization Is About Duplication Management