Google Merchant Center Shipping Rates Bug Ongoing

Mar 3, 2025 - 7:05 am 0 by
Filed Under Google Ads

Broken Google Mailbox

Retailers have been complaining for the past several days that there is a bug in Google Merchant Center when trying to add the shipping rates and costs. Step four of that process just bugs out and it is preventing some merchants from completing their details and advertising with Google Ads or listing free listings in Google Shopping.

I spotted this via Emmanuel Flossie who posted about this on LinkedIn - he wrote, "As of 2 days ago, many merchants are complaining that you can not finish the 4th step when adding shipping rates."

Here is a thread in the Google Ads Help Forums that shows the error. The merchant wrote there almost a week ago, "I'm unable to add shipping policy. I get as far as 'delivery times' then I get big red error ribbon. I thought it was a glitch in my Google Merchant Center account so I opened a new store and new Google Merchant Center account but the issue persists!!!"

Here is that screenshot:

Google Merchant Center Shipping Policy Bug

Emmanuel Flossie said the "temporary alternative solution, is to add shipping rates in the data feed instead."

Google has not responded about the issue yet, at least publicly.

Forum discussion at LinkedIn.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: June 13, 2025

Jun 13, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google AI Mode Search, Apple Intelligence Updates, Google Live Search, AI Content, SEO & Google Ads

Jun 13, 2025 - 8:01 am
Google

Google Is Now Rolling Out AI Mode In The US

Jun 13, 2025 - 7:51 am
Google Search Engine Optimization

Google Drops Support For Seven Existing Structured Data Markups

Jun 13, 2025 - 7:41 am
Google Ads

Google Ads Shows Audience Size For Custom Segments

Jun 13, 2025 - 7:31 am
Google

Google Search Autocomplete With Back To All

Jun 13, 2025 - 7:21 am
Previous Story: Google National Teachers Program