Google Displaying A Featured Snippet From User Generated Comments

Apr 20, 2016 - 8:10 am 11 — by

Keyboard2 Google 1900px

Bill Elward spotted a featured snippet in Google that doesn't use the primary content on the page but rather pulls from the comments section of the page. He posted the example on Twitter.

The query is [how much is gap insurance] and what comes up for Bill is a page from bankrate.com but the content in the featured snippet pulls from the comments section. Not just any comment, but from Disqus comments and it is the part in the hidden part where you have to click to expand.

Here is the featured snippet:

Google Featured Snippet Disqus Comment

You can see the comment by going to comment ID 1738552295 and then for the "sales guy" post, you need to click "see more" to expand the comment and see the portion Google selected for the featured snippet.

Disqus Comment Featured Google

This is interesting for many reasons:

(1) Google should use primary content for their featured snippets

(2) Google should probably not use user generated comments for the snippets

(3) The comment they pulled is in an hidden click to expand area, which Google has said they don't index or rank well.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Google Search Volatility

More Details

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: October 16, 2026

Oct 16, 2026 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Poisoning Tracking Tools, Google AI Results Updates, Discover To Change, Google Ads, ChatGPT & SEO

Oct 16, 2026 - 8:01 am
Google Updates

Google Search Ranking Volatility & Chatter Spike Today

Oct 16, 2026 - 7:55 am
Google Ads

Google Ads To Allow Certification For Online Gambling Advertisers

Oct 16, 2026 - 7:51 am
Bing Search

Bing Tests Read More Links In Search Result Snippets

Oct 16, 2026 - 7:41 am
Google Ads

Google Ads Lead Form Adds Lead Scoring For Lead Qualification

Oct 16, 2026 - 7:31 am
Previous Story: Android GoogleBot Smartphone User-Agent Did Go Live This Week