Google is testing a "Chat with a live agent" button in the search result snippets. We have seen Google place the "Chat with a live agent" button in the local pack and local panels before but I don't believe we have seen it in a search result snippet.
Here is a screenshot of the Chat with a live agent feature in the search result snippet from Shameem Adhikarath on X:
Have you seen this before in a non-paid snippet and not a local panel result?
Forum discussion at X.
Update: 2026 version:
Google is testing a new "Chat" within the sitelinks section that opens a conversation with an AI-powered chatbot.
@rustybrick https://t.co/ONHySUzjlc
— Radu Oncescu (@oncescuradu) November 6, 2026
