Google Search Snippet "Chat With A Live Agent"

Jan 24, 2024 - 7:21 am 4 by
Filed Under Google Maps

Customer Service Rep Woman Google Logo

Google is testing a "Chat with a live agent" button in the search result snippets. We have seen Google place the "Chat with a live agent" button in the local pack and local panels before but I don't believe we have seen it in a search result snippet.

Here is a screenshot of the Chat with a live agent feature in the search result snippet from Shameem Adhikarath on X:

Google Chat With Live Agent Snippet

Have you seen this before in a non-paid snippet and not a local panel result?

Forum discussion at X.


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