Google Business Profiles Drops Call Tracking Features

Jul 10, 2023 - 7:21 am 0 by
Filed Under Google Maps

Business Owner Google Logo

Google has removed the call tracking feature from Google Business Profiles. Supposedly this was a very buggy feature that would not work well and sometimes send calls to the wrong number.

Ben Fisher notified me of this on Twitter and Threads on Friday, he said, "Google Business Profiles removed the call tracking feature silently today. Good riddance, that was a buggy mess that would redirect calls to other merchants."

Here is his tweet, with some screenshots:

This should not be confused with the call history feature which I covered in more detail a few years ago.

Did you guys find the call tracking features in Google Business Profiles horrid?

Forum discussion at Twitter and Threads.

Oh, I am on Threads also, I am at @rustybrick (where else?).

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: May 20, 2025

May 20, 2025 - 10:00 am
Google

Google Search Tests Link Icon Box With Anchor Feature

May 20, 2025 - 7:51 am
Google

Google Tests Removing Site Names From Search Results

May 20, 2025 - 7:41 am
Google

Google Tests Search Results Links In Light Blue Cyan Again

May 20, 2025 - 7:31 am
Bing SEO

IndexNow Works With Product Schema; Shopify & Soon Amazon

May 20, 2025 - 7:25 am
Google Ads

Google Ads Graphs Gain Embedded Performance Explanations

May 20, 2025 - 7:21 am
Previous Story: Google Search Console Notifying About INP Core Web Vitals Issues