Google Business Listing With Google Phone Number Alias

Jul 16, 2021 - 7:21 am 1 by
Filed Under Google Maps

Google Phone

Google is testing, I think again, showing a Google phone number, instead of the actual business's real phone number, in the business local listing in Google Search. In this example, Google is showing both numbers actually but lists the Google number first.

Google is telling searches that "Google Numbers help businesses provide better customer service by allowing merchants to se their call history." The Google My Business call history is from 2020 but rolling out more broadly now.

Here is a screenshot from the Local Search Forum:

Google Local Listing Google Phone Number

Joy Hawkins wrote there "From what we found, I think only devices/IPs that Google knows manage the business listing would be able to see it. I also think you have to be in the USA and it's only on mobile-Chrome. One of my colleagues was able to trigger this on another listing that he manages that has the call tracking feature enabled (but not your example)."

I could not replicate this either by the way.

Forum discussion at Local Search Forum.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 15, 2025

Jul 15, 2025 - 10:00 am
Google Maps

Google Local Ranking Documentation Updated

Jul 15, 2025 - 7:51 am
Google Maps

Google Business Profiles Automatically Adding Social Media Links To Businesses

Jul 15, 2025 - 7:41 am
Google Search Engine Optimization

Google Search Console Analytics API New Metadata Incomplete Data Points

Jul 15, 2025 - 7:31 am
Google AdSense

Google AdSense PIN Verification Issues

Jul 15, 2025 - 7:21 am
Google Maps

Google Business Profiles Now Requests Text/WhatsApp Number During Setup

Jul 15, 2025 - 7:11 am
Previous Story: Google Local Pack Without A Map - Bug Or Test?