Ask Jeeves Branded Response Customer Service Poor

Dec 19, 2005 - 8:19 am 0 by
Filed Under Ask.com

We have an interesting thread at our forums named Are Ask Jeeves UK Thieves? This thread describes a UK advertiser's experience with working with Ask Jeeves. In the UK, Ask Jeeves has an advertising program named Branded Response. This program is described as follows;

Branded Response is one of Ask Jeeves premium ad placements. These ads appear prominently near the top of the results page and offer strong targeting, performance and branding opportunities. Branded Response placements are triggered by user keywords and offers high click-throughs. Branded Response is integrated within the results and is highly functional by allowing users to perform searches, fill in forms and begin the online buying process within the ad placement.

The member in the forums reports shocking information about how he was treated with the program. He accounts 33% of clicks, being outside of his target market. More shocking then that is that when reported, Ask would not comply with a refund.

Forum discussion at Search Engine Roundtable Forums.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Updates

Google March 2024 Core Update Finished April 19th (A Week Ago)

Apr 26, 2024 - 4:40 pm
Search Forum Recap

Daily Search Forum Recap: April 26, 2024

Apr 26, 2024 - 4:00 pm
Search Video Recaps

Search News Buzz Video Recap: Google Core Update Updates, Site Reputation Abuse Coming, Links, Ads & More

Apr 26, 2024 - 8:01 am
Google Search Engine Optimization

Google Publisher Center No Longer Allows Adding Publications

Apr 26, 2024 - 7:51 am
Google

Google Tests Placing The Snippet Date Next To URL

Apr 26, 2024 - 7:41 am
Google

Google Breaks Out Googlebot IP Ranges For User-Triggered Fetchers

Apr 26, 2024 - 7:31 am
Previous Story: WebmasterWorld Back in Search Engine Index