Overture Says "Well That's Google, Not Us"

A WebmasterWorld thread named Starting a large OV account tells a tale of a new but very large budgeted PPC customer's tale with starting a new Overture account. The PPC customer has a Google AdWords campaign running and gets about 30k clicks/day. This customer thought that Overture would welcome his account and do whatever they possibly can to streamline the process of bringing over his keyword list. However, the customer reports

Because we haven't advertised with Overture previously, we don't meet the standard for their higher level of service (spend of >6k/yr). We spend about this much in 2-3 days on AdWords. When I told the customer service rep this, she just said "well that's Google, not us." Wow, what top notch support. :-/