Microsoft Advertising advertiser web interface is down and Microsoft's Navah Hopkins said the "engineering team is investigating this issue with priority." This only impacts the web interface, according to Hopkins and ad serving does not seem to be impacted.
Navah said on X, "Confirming Microsoft Advertising UI is down." "Our engineering team is investigating this issue with priority and we apologize for the inconvenience this may be causing," she added.
According to the Microsoft Ads status page, the APIs, mobile and Ads Editor interfaces are all operating fine - it is just the web interface that is having this outage.
I did see a complaint about accessing the Editor tool:
The irony that I can't get to the page to download Microsoft Ads Editor while using Bing to find the page, in the Edge browser, on a Windows laptop. WTH Microsoft? #ppcchat pic.twitter.com/d9pxjbIzp7
— Robert Brady (@robert_brady) October 29, 2025
Here is Navah's post:
Confirming Microsoft Advertising UI is down. Our engineering team is investigating this issue with priority and we apologize for the inconvenience this may be causing. We will share more as we receive more updates.
— Microsoft Ads Buddy (@MSFTAdsBuddy) October 29, 2025
Use https://t.co/VHaIo9kjrP to check the latest status.
Microsoft has been having issues with its cloud computing systems all day, it is unclear if this is related to that.
Forum discussion at X.
Update: At around 8pm ET, it was resolved:
Update: you should be able to access the UI now. We can confirm that Search ads were not impacted. There may be some delay in reporting. Thank you for your patience as we worked to solve this issue!
— Microsoft Ads Buddy (@MSFTAdsBuddy) October 30, 2025
