Last week, we reported on a situation where Google said a link to a site was unnatural and thus the site still has a penalty but the truth is, the link was indeed natural and as natural as it gets.
Shortly after publishing our story, Google's Eric Kuan, posted in the Google Webmaster Help thread almost admitting Google made a mistake.
Eric is a member of Google's Search Quality Team. He wrote in the thread:
Thanks for your feedback on the example links sent to you in your reconsideration request. We'll use your comments to improve the messaging and example links that we send.
If you believe that your site no longer violates Google Webmaster Guidelines, you can file a new reconsideration request, and we'll re-evaluate your site for reconsideration.
I guess this is as close as Google coming to admitting they made a mistake?
Maybe more will come in and fight their cases and who knows, we will have a whole group of threads on why Google is wrong and horrible.
I am a bit surprised to see Google come in and respond to this but hey, it is really nice to see it.
Forum discussion at Google Webmaster Help.
Image credit to BigStockPhoto for computer nerd