Google Messaging Feature Now Shows Wait Times

Nov 16, 2017 - 8:08 am 0 by
Filed Under Google Maps

Google Messaging Time

When Google My Business first launched messaging within the platform, they said they would measure the response time and then show a notification to your customers who are about to message you about the typical wait time.

Well, now Google is showing those wait times for some businesses that have their messaging feature turned on. Here is a screen shot from Ben Fisher who posted it on Twitter:

Google Messsaging Response Time

So now the customers know that sometimes messaging a business will not lead to an immediate response.

This is what I wrote when it first launched:

Eventually, Google will show the customer the approximate wait time for the time it takes that business to reply to messages on average:

click for full size

Cool to see the notice live for searchers now.

Forum discussion at Twitter.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google Core Update Coming, Ranking Volatility, Bye Search Notes, AI Overviews, Ads & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 23, 2024

Jul 23, 2024 - 10:00 am
Google

Google Search AI Overviews Video Descriptions

Jul 23, 2024 - 7:51 am
Google Ads

Google Won't Deprecate Third-Party Cookies In Chrome

Jul 23, 2024 - 7:41 am
Google

Google Tests Larger Sitename & Favicons

Jul 23, 2024 - 7:31 am
Google Ads

New Google Ads Sitelinks Interface

Jul 23, 2024 - 7:21 am
Google Ads

Google Ads Editor Version 2.7 Is Now Out

Jul 23, 2024 - 7:11 am
Previous Story: Google Maps To Launch Brand New Design