Google has removed from the Google Business Profiles help documentation the ability to use a utility bill as evidence for submitting an appeal. I am not sure why it was removed, maybe it was too easy to spoof by finding a copy online and editing it?
William Powell spotted this and posted about it on X hat tip to @henryh954.
Here is the help document, and this is what it use to look like:
This wording was removed sometime between now and May 2025- which is the last time the Wayback machine archived the page.
Now the only evidence Google accepts are these three items:
- Official business registration
- A business license
- Tax certificates
Forum discussion at X.
Update:
Update 2: Google reverted the docs, as Amy Toman wrote on LinkedIn, "The documents on the Google resource page have reverted to include utility bills again. H/t to Hiroko Imai for first seeing this!"
