Google Business Profile Review Service Restrictions Webpage

Nov 28, 2023 - 7:31 am 1 by
Filed Under Google Maps

Business Man Outside Storefront Google Logo

Google redid its Google Business Profiles reinstatement process and I think as part of that (I can be wrong), Google added this review service restrictions webpage. It will show you if you have any business listings that you manage that have any restrictions from Google Business Profiles.

You can check this page at myaccount.google.com/restrictions.

Here is what mine looks like:

Google Business Profile Review Service Restrictions

Stefan Somborac posted about this on X saying, "The new Google Business Profile (GBP) suspension email informs users that their access to a service or feature is restricted. The "service/feature" is your GBP! See: Feature access restrictions for policy violations over here.

He shared this screenshot of a Google Business Profile with a restriction that is allowed to go through the appeal process:

Google Business Profile Review Service Restrictions Appeal

Here are his posts:

Update: Stefan sent me an update for clarification purposes. He said on Google's new model for GBP suspensions and feature access restrictions. Google will "restrict access" to a "feature" (or service) if they determine that you're violating some policy. See https://support.google.com/contributionpolicy/answer/13780814 E.g. If, as a Maps user, you post a bunch of stuff that gets rejected, you may lose the option to post to Maps. (In this case, posting to Maps is the "feature".) See https://support.google.com/contributionpolicy/answer/13780397 Feature access restrictions are pretty broad, I think. It's not clear to me yet just how broad. What I do know, and what interests me in particular, as a GBP Product Expert, is that GBP suspensions fall under this umbrella. That is, the "feature" (or perhaps more accurately, "service") is GBP, and if a profile gets suspended, Google is now saying that your access to that service is restricted. Clunky language from the legal department, no doubt. Whatever features an account is blocked from using will appear here: https://myaccount.google.com/restrictions.

Forum discussion at X.

 

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