Google Ads has a new option for getting support, at least, for some advertisers. This option is named "Get a call," and it is addition to call us, chat or email support. Google is also trying a way to text for help.
I assume the "Get a call" option will have a Google Ads support representation call you, instead of you calling Google directly.
This was spotted by Arpan Banerjee who sent me this screenshot:
I personally have been trying to replicate this but I have not be able to.
Arpan also shared this new text or messaging option to initiate a support chat with Google Ads help:
A new way to reach out Google support: https://t.co/Zxn7Ix37QA @rustybrick pic.twitter.com/CHFrIiDhD4
— Arpan Banerjee (@beXtremeArpan) March 26, 2025
Forum discussion at LinkedIn.
