The Google Local Business forum is filled with questions, bugs, confusion and concerns. So Jade Wang of Google posted an FAQ in the Google Business Help forum on the topic of merging your local pages in Google+.
The title of the FAQ is named "Issues with merging the local business/place page in Google+ and the local Google+ page (with reviews)?"
It then goes into a nicely outlined format to help with many issues. Here is that post:
- Help! My social local Google+ page (that I made in the local business/place category) has been verified but doesn't seem to have merged with the correct reviews.
-- Submit these pages to be merged as duplicates here, selecting, "There is a duplicate listing that I would like to have removed."
- The social local Google+ page I made is stuck in verification and still says "In progress" after over a week.
-- A handful of pages appear seem to be stuck in verification, and we're working on getting them out. Sit tight!
- The PIN I received isn't working.
-- Make sure your business location is findable on Google Maps. Go into http://maps.google.com and type in the exact text you have as your address on the page. Make sure Maps can find your location without needing to go through any "Did you mean...?" links.
-- Make sure no information on the page is set to "Private."
-- Don't change any info on your page in between requesting the PIN and entering the PIN.
-- Request a new PIN if possible.
-- If you can't request a new PIN, contact support via the Google+ verification troubleshooter.
- I'm getting a 500 error when I try to manage the verified/merged page.
-- Report to me on this thread
-- This is a known issue the team's trying to pin down.
-- There may be a workaround. Try accessing your page through https://plus.google.com/b/######## (as opposed to the usual https://plus.google.com/########)
- I'm getting a 500 error when trying to verify the page.
-- Report to me on this thread
-- Team's aware and working on a fix.
Forum discussion at Google Business Help.
