Bing Asking Merchants To Let Them Know If They Have An Inactive FTP Account

Apr 28, 2011 - 8:12 am 1 by
Filed Under Bing SEO

Bing Shopping

Justin Schmauser from the Bing support team has posted a thread in the Bing Shopping Help forums asking those merchants who have inactive FTP accounts to let him know.

Over the past weeks or so, many merchants began complaining they have inactive FTP accounts, not allowing them to upload product data to Bing Shopping.

In response to this, what appears to be, wide spread issue, Justin from Microsoft posted a thread with steps these merchants should take.

He said in the Bing Shopping Help thread:

Please reply to this thread if you have one or more of the following issues:

You signed up for an adCenter account more than 10 days ago and your FTP account is still listed as Inactive. You are moving from providing your feed via Microsoft download to providing it via Merchant upload, and your FTP account is Inactive. You had an Active account but have not updated your feed file in the last 30 days, so your account has been changed to Inactive.

Please do NOT post any of your account information! This includes your account number, user name(s), and any passwords you have for the account.

What to include in your post:
* Company name
* Day you signed up for your account
* Which of the 3 above reasons describes your situation (or give short explanation if your issue is different)

Here is a picture of what an inactive FTP account looks like in the Bing Shopping console.

Bing Shopping Inactive FTP Account

Forum discussion at Bing Shopping Help.

 

Popular Categories

The Pulse of the search community

Search Video Recaps

 
- YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: July 18, 2025

Jul 18, 2025 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google June Core Update Done, Local Ranking Update, AI Mode Updates & AI Calling Businesses

Jul 18, 2025 - 8:01 am
Google Maps

New Google Business Profile Check Edit Status

Jul 18, 2025 - 7:51 am
Google Search Engine Optimization

Google: Login Service Pages Are Hard To Rank In Search

Jul 18, 2025 - 7:41 am
Google

Google AI Overviews For Movie Queries

Jul 18, 2025 - 7:31 am
Google Ads

Google Ads Rolling Out Smart Bidding Exploration To Some Advertisers

Jul 18, 2025 - 7:21 am
Previous Story: Google Plane Take Out At Moffett Field