According to an Australian newspaper, a watchdog group feels Google is selling the top result in its search engine to commercial partners rather than sorting the results organically. In other words, consumers are clicking on the top result assuming it is organically relevant when the reality is that the top result is really a sponsored listing.
GOOGLE has been selling off the top rankings on its search engine results to commercial partners, rather than sorting them by relevance as it claims to, a Sydney court has heard.
The consumer watchdog alleges Google does not do enough to differentiate "organic" search results - those ranked by relevance - from sponsored links which appear at the top of the results page.
I personally don't think these concerns have any validity to them. After all, the top sponsored listing is paid, after all. If you click on it, the advertiser is responsible for paying Google for that click. If you don't like the top listings,
click on them all you want scroll down to see the other results.
DigitalPoint Forums members feel the same way. In fact, one has been kind enough to share the Google Terms of Service with us, where it specifically says that Google is entitled to display advertisements.
17.1 Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information.
17.2 The manner, mode and extent of advertising by Google on the Services are subject to change without specific notice to you.
17.3 In consideration for Google granting you access to and use of the Services, you agree that Google may place such advertising on the Services.
Others are just peeved that Google is being held accountable for people's inability to differentiate between sponsored listings and organic ones. And why should they? Google is not owned by the residents of Australia but exists rather to serve them to find information.
Google hasn't done anything wrong. They're basically being sued because [people] can't read the writing that says "Sponsored Links".
I totally understand that frustration. There are many folks around here who don't find any fault with the display of listings.
Forum discussion continues at DigitalPoint Forums.