Was AdWords Support Closed on Martin Luther King Day?

Jan 18, 2006 - 9:40 am 1 by
Filed Under Google Ads

WebmasterWorld Administrator, BakedJake called Google AdWords support on Monday, MLK Day, and received a message that said The AdWords support team is temporarily unavailable. Please leave a message...

The question to Jake was; was AdWords closed for MLK or were they out for lunch. If they were closed for the holiday, then why not say, AdWords support is closed today in observance of the national holiday.

The thread gets discussion-ie :) when it starts to get into the reason Google doesn't offer 24/7 support coverage. One member says;

an someone please explain why Google Adwords does not provide 24/7 customer support? Their business caters all types of businesses and runs 24/7/365.

They can surely afford it: - $138 Billion Market Cap - $5.5 Billion in cash on hand

Then there is discussion about it being a holiday. But many folks say that it is not a holiday outside of the United States. Where is the global support?

But it looks like Jake's rep did touch base with him that day, towards the end of the day. No word if it was a holiday for Google or not.

Forum discussion at WebmasterWorld.

 

Popular Categories

The Pulse of the search community

Follow

Search Video Recaps

 
Google Core Update Rumbling, Manual Actions FAQs, Core Web Vitals Updates, AI, Bing, Ads & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: March 18, 2024

Mar 18, 2024 - 4:00 pm
Google Updates

Google Urges Patience As The March 2024 Core Update Continues To Rollout

Mar 18, 2024 - 7:51 am
Google

Official: Google Replaces Perspective Filter With Forums Filter

Mar 18, 2024 - 7:41 am
Google Maps

Google Business Profiles Now Offers Additional Review After Appeal Is Denied

Mar 18, 2024 - 7:31 am
Google Maps

EU Searchers Complaining About Google Maps Features Changes Related To DMA

Mar 18, 2024 - 7:21 am
Google

Google Showing Fewer Sitelinks Within Search

Mar 18, 2024 - 7:11 am
Previous Story: Average Number of AdSense Web Sites Per Publisher?