It has been a while since I last wrote about Ask Jeeves, April 28th, to be exact. Jim Lanzone and Mark Fletcher (Bloglines) went over to Japan to take care of Ask Jeeves Japan business. Mark Fletcher blogged about it at his blog wingedpig.com, he posted a link to the report of the trip in both Japanese and a poor translated English version, I personally like the picture.
With the release of Tiger, Ask Jeeves released a Dashboard Widget named Immediate Answer and they blogged about it under the name of Easy Tiger. Maybe I missed it but I am surprised they didn't mention the more useful (in my opinion) Bloglines Notifier Widget.
Also, it is true. Ask Jeeves and the people that work at the company care a ton. They are obviously less crazed with requests compared to Google and Yahoo! but based on my interactions with them. They have been going far and beyond where they need to go to make a difference. I wish I can give specifics.