adCenter Console Missing Advertisers Campaigns & Ads

Mar 24, 2011 - 8:43 am 4 by
Filed Under Bing Ads

adCenter logoGo login to your Microsoft adCenter account and try to see if you can manage your search ad campaigns, the search ads that are displayed on Bing, Yahoo Search and their partners. Can you? Do you see anything? If not, you are not alone.

Starting this morning, adCenter advertisers have been complaining about the issue in the Microsoft Advertising Forum.

The first report came at 12 minutes after midnight. The advertiser said:

Once logged in, All the adgroups and campaigns are disappeared as if it's a new account. All the recent reports are not there as well. However, once I checked the ad preview tool, they're all still running.

So the ads are still running but you cannot manage them, change them, pause them or delete them? I guess not.

Several other advertisers came in this morning to say they are having the same issue.

As of now, Microsoft has yet to reply to advertiser concerns, but I suspect the issue will be resolved as soon as they find out about it.

Forum discussion at Microsoft Advertising Forum.


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