Complaints: Google Maps Listings Removed From Organic Results

Aug 3, 2011 • 8:39 am | comments (15) by twitter Google+ | Filed Under Google Maps

Google Places LogoI've bee noticing a slight uptick in complaints about Google Places results not showing up in organic searches on

There are three threads at the Google Places Help forums with complaints. They all include business owners complaining that since a week or so ago, doing searches on Google no longer triggers their business listing from showing up in the map results on web search.

One business owner said, "my Google places has gone from Google search, it was always in 2nd place, now there is not even a dot."

Jay from Google replied telling the business owner to read the known issues page but honestly, all it says is:

If you added or updated your listing and you're unable to find it when doing a search, there's nothing to worry about. In most cases, you should be able to find your listing by performing a search for [your business name in your city, zip code]. If you just added your listing, it can take up to 24 hours for your listing to show up on Google.

Keep in mind that when you make changes to your listing, it may shift that balance a bit. Your listing's placement in search results will vary, but in the long run, having a correct, comprehensive, and up-to-date listing is the most effective way to ensure the best possible ranking. Learn more about search results and ranking on Google.

I am not sure how wide spread this issue is or if it is specific to some sites. But I do not think it is related to this known issue. Maybe Google added a known issue that I do not see yet.

Forum discussion at Google Places Help.

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Antonio Coleman

08/03/2011 01:33 pm

Yea some people to jump the gun sometime but if you be patient it usually comes back but that just depends. "Black Seo Guy "Signing Off"

Internet Marketing Service

08/03/2011 01:34 pm

I found the error that "we do not support for this location"  for my place page.I checked the solution on google place known issues thread and i found that"we are trying to solve this problem now".So i do not know when i ll come out from this problem?

David Wallace

08/03/2011 04:30 pm

I had my Google Places account suspended a few weeks ago. Their initial response was that they had a problem with two out of dozens of listings. However, instead of dealing with the problem listings, they zapped the entire account. Listings have been fixed and now waiting for their 2nd response. Sucks that they'd zap an entire account rather than deal with individual listings. :(

Nyagoslav Zhekov

08/03/2011 05:39 pm

There could be many reasons for the listings missing from the results. I actually think it is very possible that the three cases be totally different. As mentioned below, some of the reasons include: - suspension - We currently do not support the location bug However, my guess (about at least one of the cases) is that the problem is caused by the bug that followed the "Pending review" one. Whoever made changes on their listing while in Pending status, got punished and removed from the top results. Google has said to one of my clients that they reviewed the problem and it is fixed, so the listings should return their previous position by the next Google Update. Regarding the case where there is not even a dot, I suppose the problem could be either a suspension, or a "purgatory"-zed listing :) Greetings, Nyagoslav

Alternate Instinct

08/03/2011 09:50 pm

We manage multiple Google Places listings for our clients. Since July 18th they are all missing data. Contribution to the help thread by Google is minimal.  At the same time this is happening, Google have launched AdWords Express, allowing AdWords to point to Places listings.  Why anyone would adopt this form of SEM with the plethora of Places bugs and missing data eludes me.


08/03/2011 10:53 pm

Yes, it is happening and without any apparent reasons of guideline violations.  This particular issue is but one of many since July 18th.  I have listings where recent changes made for new business addresses have been verified, show correctly in the dashboard, (see listing on Google Maps) but are in fact, not yet updated as published.  The originals are still published.  It's my opinion, that Google has delayed updated indexing as they are preparing to launch Google Plus in places for SMB's.  I mean, does anyone really believe that the new "stripped down" version of places is anything other than a preset for what's on the way right around the corner?

Seo Essence

08/04/2011 04:46 am

We have verified Google maps listing but not coming in search. We have followed all guide line of Google maps. Please let me know how can i come in search. SEO Service Company 


08/04/2011 07:43 am

The information is very interesting. The post is very Useful. I wanted to thank you for this excellent read! It made me understand something, and it is that I never knew before.

Dewaldt Huysamen

08/04/2011 11:15 am

Hectic Barry when I saw the title I almost thought u were trying to say that place listings were nog longer displayed in the SERP of Google itself and could only be found on or

Indy Car Store

08/04/2011 10:23 pm

Google Places has effectively shut me down in my local area unless I do Boost Ads. I lived with 30-80 hits a day, most from my places listing. 2 days after the lauch of Boost ads, I am nowhere to be found. Doors will close soon due to change

Jencie Fajardo

10/25/2011 01:19 am

Certainly..., A major reason why google places listing are quite convincing is the 'Google' major current market standing.

Sarthak Sharma

11/17/2011 03:24 pm

i just want to say that you have shifted our company almost 2 kilometers away from it's original destination

jay jay

01/13/2012 12:07 am

my bussines google local list  is disapear i don.t know the reason  please can you help me how my local list rank back i believe  alot chalenge my city and they don.t like my bussiness

Frisør Frederiksebrg

03/11/2012 09:01 pm

Same story here. Our Google Maps listing is not showing up in SERP and is out of sync with the varified Google Places listing. Can't find a solution ...


03/22/2012 05:22 pm

In google maps jodhpur in Rajasthan state in India is shown at the right place but when we search the same the pins shows it at the wrong place that is about eighty kms. away from the jodhpur north to jodhpur means some where near osian or threats.please correct the same.

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