Google Places Bug: We Currently Do Not Support The Location

Feb 16, 2012 • 9:05 am | comments (9) by twitter Google+ | Filed Under Google Maps
 

Google We Currently Do Not Support The LocationThe Google Places Help forum is filled with complaints about a bug with Google showing the error "We currently do not support this location."

The first complaint came in yesterday and read:

Our place page has disappeared. We just see the "we currently do not support this location." We had reviews and links on our website to this place page map, now its all jacked up.

I can see the listing that I created and verified years ago in my google places account and it still says "active" but you cant even search on the physical address of our location in google maps.

There are close to a hundred complaints and it seems Google has fixed it early this morning. Joel H from Google wrote:

We've just finished making some changes to restore listings. Sorry for the issue and thanks all for your patience.

The issue still seems to be happening for people, one person wrote about 6 hours after Joel said it was fixed:

Issue is that Google gives the message, that the location isn't found. When searching for the company name, it is indeed not found, unless you look on Maps while logged into the Google account. Can you fix this, Google please.

This is not an uncommon issue, it has happened before.

Forum discussion at Google Places Help and Google Maps Help.

Update: See our update over here.

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Comments:

Jvan

02/20/2012 05:26 pm

I am having the same issue. 2 of my listings say they are not supported and on is completely gone from my acct. What do I need to do

Jerry Lowery

02/27/2012 02:04 pm

Mine is not working!

Florida911lia

03/03/2012 03:43 pm

I wait for one month to get a code by mail and TWO (2) days ago I got the code  and after that I got this message "We currently do not support this location." Perhaps, I should enjoy mapquest for FREE location my  business ,cellular and my car ! without google ,yahoo or bing!I know aol is a bug too but google support mapquest:)

Jamesweberplumbing

04/07/2012 09:21 am

My listing just says "currently do not support location" what's the solution?

Eurofanatic

04/10/2012 09:58 pm

Im having the same problem. Infact I have asked to remove window tinitng from my listing since I dont tint windows and every other day I get a call from someone from overseas since the call is delayed and everytime its someone with a heavy East Indian or Asian accent asking me about my listing and they claim that they will remove the "Window tinting" and they dont and now my maps/places is removed and Im getting We currently do not support the location Can someone please help me. I have been asking google to remove the "window tinting" for over 9 years and still no one can remove it. Thanks in adavnce

L Hill BristolAirportMinibus

04/13/2012 04:54 pm

this has just happened to me again, it happened about 8 weeks ago then came back, now its gone again. please help 

Joel

06/12/2012 01:49 am

My google places also says location not supported? Please help my business depends on it I already had to let one employee go because of this.

Ivan

07/27/2012 03:53 pm

We are having the same issues here! it's been a month and we are still waiting!!!!! Please help us!!

george

06/10/2013 12:57 pm

There is no data for your request. its been like this for weeks whats google problem

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