Bing Malware Label Removal Takes A Month

May 30, 2011 • 9:11 am | comments (4) by twitter Google+ | Filed Under Bing Search

Bing MalwareA Bing Forum thread has Wil from Bing telling a webmaster that it can take between 3 and 6 weeks to have a malware label removed from the search results.

This is in comparison to Google which normally can remove a malware label within 24 hours.

I am not sure if this is a special case or if most Malware reviews take 3-6 weeks at Bing. Wil from Bing said:

Your issue is already being reviewed. Malware re-evaluation requests take 3-6 weeks to finalize our review and create a new reputation ranking of the page/site. A representative will get in touch with you for updates.

When you are presented with Malware via Bing, Bing disables the link but does allow the searcher to ultimately visit the page at their own risk. I'd assume 99.999% of those searchers run.

Bing has a detailed post on Malware on their blog with more information.

Malware and hacked sites are a huge issue in search. Google has been very good at handling it for the most part recently and is excellent at removing the malware or hacked label quickly after the site is fixed. Bing takes 3-6 weeks? Well, that seems excessive. Maybe I am reading it wrong?

Forum discussion at Bing Forum.

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06/30/2011 02:18 pm

We are currently going through the same thing. Here is the response we received from Microsoft Customer Support: We understand the importance of your concern and we know the impact of this tag against your domain. With regard to this, your concern has already been forwarded to our designated team for review. Please note that we have a standard procedure for malware review. Our team is not yet through with the testing. Normally, these re-evaluation requests take 3-6 weeks to finalize our review and create a new reputation ranking of the page/site.   Thank you for your understanding. There is not and was never malware on our site. And to make matters worse they report their information to Yahoo, so now our site is flagged on both Bing and Yahoo as dangerous.

Jim Howland

11/08/2011 08:25 am

What I find ironic is that the only scripts on our pages are the ones used to identify pages for Google Analytics. So, if I ditch Google, Bing will declare me malware free, is that the idea? 


12/02/2011 05:45 pm

I've had sites that had no Google Analytics or Webmaster Tools setup, and still go the warnings.


03/03/2013 03:22 am

More of a Bong Than Bing!! It is completely wrong that it takes this amount of time to remove the Malware Warning tag from search results. It kills many small businesses each year it would imagine and this is having a huge effect on our small family cleaning business website. We have 3 children to feed.... Do Bing Care!! DO THEY HELL!! B.iggest I.nternet N.umpties G.oing GO GOOGLE

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