Chinese Google Users Cannot Access Google.com

Mar 23, 2010 • 8:09 am | comments (5) by twitter Google+ | Filed Under Google Search Engine
 

Yesterday, Google officially made a decision on how they will or will not operate in China. In short, they are redirecting Google.CN to Google.com.hk but Google will still be operating in China, at least they hope to have an R&D office and sales office there. For more on the technical details and legality, see Danny's post.

I have found a bunch of threads from Chinese users, some American, but in China, with complaints and issues about this change. There are people in China who want to access Google.com, but are also being redirected to Google.com.hk (Google Hong Kong). The solution, in the old days, was to go to Google.com/NCR, but even that for them is being redirected to Google Hong Kong. I should add that the decision early on drove a ton of good will towards Google.

We have three threads at Google Web Search Help forums and here are some of the complaints:

I am located in mainland PRC. Prior to today, I was able to access the US version of google.com any time I wanted. (If I got redirected to google.cn, there was a link at the bottom to use the main google.com page.)

Now that google.cn is gone, and redirects to google.com.hk, I am unable to access the US version of google.com. No matter what I do, it redirects to the HK page.

Note: The HK page has a link at the bottom that says "Go to Google.com" but it just brings me back to the HK page. I've also tried google.com/ncr to no avail.

I am an American living within China and use google services many times a day. I prefer to use the www.google.com google portal but as of today I keep getting redirected to the Hong-Kong page(I'm not in Hong Kong). I have tried the www.google.com/ncr It redirects me too. I know Google and China are having trouble at this time, but I was wondering if there's someway to get the main google.com page(I could always do this before). Thanks for your help.

I am not sure if there will be a solution for these people or not.

Forum discussion at WebmasterWorld, DigitalPoint Forums and Google Web Search Help.

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Comments:

春哥

03/23/2010 12:53 pm

Patience for some time

Andryo

03/23/2010 05:07 pm

Hi! Will using something like VPN or proxy help? It must be so awful to can only access limited and moreover government filtered information. A

leigh matheson

03/24/2010 03:58 pm

I too live in china and I can only get to google hk - or so I thought. If I go to my wifes computer I can switch to plain google.com (which is what I have always used) but I cannot on my laptop. I have cleared the DNS cache and removed cookies but no luck. The only difference that I can think of is that I was using google on my laptop when they made the switch but I can't see why that would now not let get to google.com. Altavista still works OK so I using that for now.

deewana

03/27/2010 08:02 am

i like to open this page

Ayelet_regev

09/18/2011 09:53 am

what is the current situaton in China? still no access to google.com?

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