Thumbtack Apologizes After Google Penalty; Asking For Link Removals From Businesses

Jun 10, 2015 - 8:23 am 24 by

thumbtack logoThis weekend, Google issued a manual action on Thumbtack, a Google Capital backed company, for unnatural links pointing to their web site.

I received confirmation of the penalty earlier this week from their co-founder, Jonathan Swanson.

In short, Thumbtack gave businesses "progress points" for verifying their web sites by placing a link with very keyword rich anchor text on their sites pointing back to the Thumbtack web site. This is what led Thumbtack into a manual action.

Last night, Thumbtack sent an email to all the businesses that have these verified links asking them to either remove the link or add a nofollow attribute to the link.

The email said that they are making this change because their original policy was "against Google's policies," admitting they "messed up" and should not have "given incentives for linking."

Here is a copy of the email sent to me via @NortheasternExt:

Thumbtack Google Apology

Even a Google funded company needs to be careful. I suspect they will come out of the manual action real soon after sending this email to their businesses.

Forum discussion at @NortheasternExt.

Update: Less than a week later, the penalty was revoked.

 

Popular Categories

The Pulse of the search community

Google Search Volatility

More Details

Search Video Recaps

 
Video Details More Videos Subscribe to Videos

Most Recent Articles

Google Ads

Google Ads Tests Serving Search Ads With Restrictive Match Types In AI Mode

Sep 4, 2026 - 2:50 pm
Google

Google Job Search Not Showing New Jobs?

Sep 4, 2026 - 11:12 am
Search Forum Recap

Daily Search Forum Recap: September 4, 2026

Sep 4, 2026 - 10:00 am
Search Video Recaps

Search News Buzz Video Recap: Google Ad Tech Monopoly Won’t Be Broken Up, AI Mode Takes Over, Gemini Not Citing, AdSense Impression Changes & Bugs

Sep 4, 2026 - 8:01 am
Google Maps

New Google Business Profiles Submit A Business Photo For Verification

Sep 4, 2026 - 7:51 am
Google Ads

Google Expands Waze Ads Beyond The United States

Sep 4, 2026 - 7:41 am
Previous Story: Matt Cutts Reminisces About Old SES Events