Google Review Guidelines Now Prohibit Incentivizing Removal Of Negative Reviews

Sep 13, 2022 - 7:31 am 2 by
Filed Under Google Maps

Google Fraud

Google has updated its Google Maps contributor guidelines, specifically disallowing a business to incentivize those who leave negative reviews to remove those reviews. Previously, the guidelines only prohibited incentivizing leaving positive reviews.

The updated guideline can be found over here under the deceptive content and fake engagement section. It now reads "Contributions to Google Maps should reflect a genuine experience at a place or business. Fake engagement is not allowed and will be removed." Google continued "Content that has been incentivized by a business in exchange for discounts, free goods and/or services." And the new section now says "This includes merchant requests for revision or removal of a negative review through offered discounts, free goods or services, or other incentives."

Here is a screenshot you can click on to enlarge:

click for full size

This was spotted first by Joy Hawkins on Twitter.

Forum discussion at Twitter.


Popular Categories

The Pulse of the search community


Search Video Recaps

Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: May 28, 2024

May 28, 2024 - 10:00 am
Google Updates

Memorial Day Google Search Ranking Volatility

May 28, 2024 - 7:51 am
Google Search Engine Optimization

Google's John Mueller On Recovering From Core Updates - Maybe You Had A Good Run...

May 28, 2024 - 7:41 am
Google Ads

Undated Google Ads Experiments To End August 23, 2024

May 28, 2024 - 7:31 am

Google Tests Thin Top Deals Search Bar

May 28, 2024 - 7:21 am
Google Search Engine Optimization

Report: 14,000+ Google Search Ranking Features Leaked

May 28, 2024 - 6:15 am
Previous Story: Google: We Will Never Penalize You For Not Having H1 Attributes