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The Google My Business team is looking for ways to improve and sent out an survey to a bunch of businesses asking them for feedback. Andy Simpson shared some screenshots of the survey on Twitter.
I am sure he survey had numerous questions but here are some of them that I spotted in the screenshot. Note, it asked to rate from I agree to disagree scale:
- It was easy to find the resources/documentation I needed
- The help resources I found were easy to understand and use
- I was able to resolve my problem/issue with the help resources
- I felt that I better understood how to use Google My Business after using the help resources
Here are those screenshots:
🧐 Google My Business Research Team sending out user survey #localseo @GoogleMyBiz pic.twitter.com/fiFk8vCcLF
— Andy Simpson (@ndyjsimpson) March 25, 2021
Google has a lot of work to do on Google My Business, I guess they are looking to prioritize.
Forum discussion at Twitter.
This story was written on Friday, March 26th and scheduled to be posted on Monday, March 29th. I am offline for Passover today.
