Google Maps Lists Wrong Phone Number For Busy NYC Hospital

Mar 1, 2012 - 8:20 am 4 by
Filed Under Google Maps

Google Mount Sinai Hospital In New York CityMount Sinai Hospital is an extremely busy hospital located near Central Park in New York City. The problem is, when you Google it, Google Maps is listing the wrong phone number.

Google is listing (212) 241-7475 instead of (212) 241-6500. The 7475 number goes to a specific office within the hospital, the 6500 number goes to the main switch board which is capable of handling the volume of calls necessary for a hospital of that size.

In individual responsible for the listing said this is a huge concern because "there are hundred of calls going to the wrong department."

Google's Vanessa said they are working on it as of yesterday, but as of this morning the issue is still there. Vanessa said:

The team's working to fix this, please just don't touch anything right now (in MM, etc.).

Normally these are not huge concerns but when it comes to emergency care and alerts, it makes a huge difference.

This is not the first time Google ran into an issue with sending people to the wrong hospital and I bet it won't be the last.

Forum discussion at Google Places Help.


Popular Categories

The Pulse of the search community


Search Video Recaps

Google Core Update Flux, AdSense Ad Intent, California Link Tax & More - YouTube
Video Details More Videos Subscribe to Videos

Most Recent Articles

Search Forum Recap

Daily Search Forum Recap: April 19, 2024

Apr 19, 2024 - 4:00 pm
Search Video Recaps

Search News Buzz Video Recap: Google Core Update Flux, AdSense Ad Intent, California Link Tax & More

Apr 19, 2024 - 8:01 am
Google Ads

Google Tests More Google Ad Card Formats

Apr 19, 2024 - 7:51 am
Google Search Engine Optimization

Google: It's Unlikely Your Rankings Dropped Because You Have Two Websites

Apr 19, 2024 - 7:41 am
Google Search Engine Optimization

Google: Indexing API May Work For Unsupported Content But...

Apr 19, 2024 - 7:31 am
Google Search Engine Optimization

Google: Are Hyphenated Domains Bad For Google Rankings?

Apr 19, 2024 - 7:21 am
Previous Story: Google's Personal Guide to the Internet