Google Releases New Content For Hacked Site Support

Jan 31, 2017 • 7:27 am | comments (0) by twitter | Filed Under Other Google Topics
 

Google's Nathan Johns announced on Twitter that Google has released "new support content around help for hacked websites." The new content can be found at developers.google.com/webmasters/hacked.

It gives you these seven action steps to help with hacked site issues:

  • Build a team: Contact your web host and build a support team.
  • Quarantine your site: Prevent the hacker from doing any more.
  • Use Search Console: Use Search Console to help identify the hacking type.
  • Assess the damage (spam): For spam hacks, figure out what needs to be fixed
  • Assess the damage (malware): For malware hacks, figure out what needs to be fixed.
  • Identify the vulnerability: Figure out how the hacker got in.
  • Clean and maintain your site: Close the vulnerability that let the hacker in.
  • Request a review: Ask Google to reconsider your hacked labeling.

Most of you have had clients come to you with hacked site issues, this can be helpful not just in how to fix or discover the issue but how to talk to your clients about it.

Forum discussion at Twitter.

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