Spider Initiates LivePerson Chat Session

May 4, 2004 • 3:13 pm | comments (0) by | Filed Under Google Search Engine
 

There has been a report at WebmasterWorld that GoogleBot is now able to initiate a LivePerson Web chat with a customer service representative on the other side.

LivePerson is a technology that allows for people to click a bottom on a Web site and it initiates a Web based chat session with a service representative from that Web site.

lp_logo.gif

It is probably recommended to exclude such files in your robot.txt file, so those Web chats do not occur and do not disturb your support staff.

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