Google Dropping Reviews From A Zagat User

Apr 24, 2014 • 8:20 am | comments (1) by twitter Google+ | Filed Under Google Maps
 

Google & ZagatWhen Google acquired Zagat, they integrated Zagat reviews into Google Maps.

Jade Wang from Google announced in a Google Business Help thread that they are dropping the reviews that are listed in Google Local results as from "A Zagat User."

Jade said:

To show a consistent reviews experience to our users, reviews that are labeled by “A Zagat User” are being removed from Google products. Reviews from Google users will still appear as usual, and users can still contribute reviews. This may affect the overall rating for some businesses.

Here is what the reviews from Zagat users look like now:

click for full size

That seems like it will be going away very soon.

Forum discussion at Google Business Help.

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Comments:

KingRosales

04/25/2014 11:51 am

consumers are more likely to believe a set of reviews if the anonymity is removed from the system. Transparency is key. Business owners will appreciate it too, I just hope they're smart and don't just go taking everyone to court for a bad review like some have done to Yelp and its Yelpers.

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