Google Notifies Google Places Users Of Duplicate Listings Issues

Mar 6, 2014 • 8:28 am | comments (4) by twitter Google+ | Filed Under Google Maps

Google Places LogoGoogle is upgrading more and more businesses to the new Google business local dashboard and during that process is running into issues with old listings being duplicate.

Google is sending out emails to business owners with issues with instructions on how to repair the duplicate issue and move forward with the upgrade.

Jade Wang from Google posted in the Google Business Help forums a snippet of the email and then in detail described the issues and how to address them.

The email reads:

We'd like to inform you that Google Places no longer accommodates more than one authorized owner per business location. Your account contains one or more listings that have been identified as duplicates of other listings and as a result, some of the information you provide will not be shown to Google users anymore...

There are two issues where this can be triggered:

(1) Your account and another account that you don't control became verified for the same business using the old Places dashboard.

(2) You may have verified the page multiple times using accounts you control.

In each case, Jade describes how to repair the issue so you can continue with your upgrade.

For more details see the Google Business Help thread for those details.

Forum discussion at Google Business Help.

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Alexander Hemedinger

03/06/2014 03:05 pm

Yea I seen this issue a lot, glad to see some kind of positive action taken cause of these.

Dave Fogel

03/07/2014 03:32 am

My client is in hell because of this. Google migrated his old account and he lost all his reviews and map positions in search. He is really angry. he called them pretty much daily. They said there is nothing they can do.

Simon Berenyi

03/07/2014 01:31 pm

A significant number of national companies are now using residential and business customers addresses for local listings in return for discounts. The pest control industry in the UK is rife with it. I've cleaned up my act, but most large franchises are going to get hammered by this. It's been a very fast, cheap black hat way of creating a national presence, and with some local phone numbers available for just £1 a month, large businesses are buying up thousands of numbers to make them "look local". I expect Google to be busy, and many businesses using this tactic to be paying a heavy price, to turn around their dreadful websites, with little or no quality content. For those who have invested the time and effort to create great content and social footprint, I think it will pay of well. Let's wait and see!

Robert Fisher

03/07/2014 02:21 pm

This will be a big issue for businesses that have let directories "manage" their local. Now, especially if the business moved even once or changed owners, etc. there will be a lot of unhappy people.

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